Policies and Procedures

Policies & Procedures

Policies & Procedures

Our work includes developing policies, standard operating procedures, and manuals (guidelines) for organizations.

Supply chain policies are mandatory regulations or actions that must be adhered to everyone involved in supply chain.

Standard operating procedures are detailed mandatory steps to be followed to achieve a recurring task or comply with a policy

Manuals or guidelines are additional advice and support for policies, standards, or procedures

Tools and templates include an assortment of working materials used in accomplishing tasks.

All policies, procedures and manuals focus on achieving the overall goals of an organisation. We keenly ensure that our end products factor the following:

  1. Consistency across the board.
  2. Compliance with regulation.
  3. Standardisation of routine processes.
  4. Accountability in the use of resources.
  5. Efficiency by using pragmatic approaches.
  6. Clarity on roles and responsibilities.

We pride ourselves in delivering simple structured steps that guide specific processes seamlessly to conclusion. Our policy development process is human-centered, allowing for productivity, and easy resolution of daily operational challenges.

Changing policies and Implementing changes can solidify or weaken teamwork. It can also mean the difference between competitive advantage and self-sabotage for your organisation depending on how it is managed. People support what they help create and we are excellent at engaging teams in the policy changing process for optimum results. We balance well by leveraging  our change management framework, combining it with direct and subtle techniques. We convincingly  demonstrate why teams should change before they have to by laying out the positive impact of adoption.

There is no substitute for compliance with the law, yet the law is no substitute for morality. Our policy development approach acknowledges these as a baseline and ensures that culture, law, expectations are all interlaced to define policies and procedures that clearly communicate expectations as well as mandatory requirements to your employees and stakeholders.

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